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Saxo Capital Markets ​continues to be the preferred provider of online trading services for thousands of investors worldwide.

This is a result of customer focused service, competitive pricing, superior liquidity, outstanding reliability, and last, but not least, a range of more than 25,000 different markets to trade on our multi-asset platform.

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Saxo Capital Markets offers traders and investors a balanced and up-to-the-minute view on the markets. Each day, our analysts deliver comprehensive news, commentary and analysis on current market action, helping clients make trading decisions, regardless of what they trade.

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Saxo Bank Institutional is dedicated to providing solutions and services to Banks, Brokers, Asset managers, Money Managers, Hedge Funds, Funds, Introducing Brokers and Brokers Dealers, delivering instant access to global financial markets to them and their clients.

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Since 1992, Saxo Bank has been a facilitator in, and provider of, global capital markets;​ aggregating liquidity, offering access to exchanges around the world and providing its powerful suite of products and platforms to private clients, institutions, banks and brokerages.

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About us 

Welcome to Saxo Capital Markets support area. Here you can find answers to frequently asked questions about our trading products, platforms and accounts, you can download the SaxoTrader, find contact details, payment instructions and other documents and forms.

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Risk Warning

Client Risk Warning

The products offered by Saxo Capital Markets UK Limited ("SCML") for trading on its trading platforms include complex derivative products that are traded on m​argin and are not be suitable for all investors. Trading derivative products carries a high level of risk to your capital and it is possible to incur losses that exceed your initial investment, so before deciding to trade you should ensure you understand the risks involved and seek independent advice, if necessary.

Leverage Trading

When trading derivative products, the amount of initial margin required to open a position may be small, relative to the value of the derivative contract. Typically, the initial margin required is dependent upon the product but effectively this means that you trade the products using leverage. 
 
With leverage trading of derivative products, a relatively small price movement in the underlying asset may result in proportionately larger profits or losses. If the market moves against your position(s) and/or the margin requirements are increased, you may be required to deposit additional funds at short notice in order to maintain your open margined position(s). If you do not provide additional funds or other acceptable collateral to satisfy the margin requirements, we are entitled to close your open margined position(s). Consequently, you shall be liable for any losses or deficit on the account as the result of the close-out. It is important to note that it is your responsibility to ensure that you continuously monitor your account at all times and that SCML is not obliged to provide you with any alert regarding failure to maintain margin in your account.

Market Risks

It is important that you understand that trading financial instruments on different markets has its own inherent risk. Some of such risks include:
 
Currency: If you transact in an instrument denominated in a currency other than your account currency, you will be subjected to currency fluctuation which may ultimately impact the profit and loss of the transaction.
 
Volatility: Movements in the price of the instruments can be volatile and unpredictable. 'Gapping' (a sudden shift in the price of the instrument up or down from one level to next, without trading at the prices in between) can occur and result in a significant loss.
 
Liquidity: Market conditions can change significantly in a very short time and this will impact the price, spreads and sizes that your order is executed.

Insolvency

Our insolvency or default, or that of any other brokers involved with your transaction, may lead to positions being liquidated or closed out without your consent. In certain circumstances, you may not get back the actual assets which you lodged as collateral and you may have to accept any available payments in cash. On request, we must provide an explanation of the extent to which we will accept liability for any insolvency of, or default by, other firms involved with your transactions.


Non-readily realisable investments

We may arrange or enter into transactions in non-readily realisable investments. These are investments in which the market is limited or could become so. You may have difficulty selling this investment at a reasonable price and, in some circumstances, it may be difficult to sell it at any price. Do not invest in such investments unless you have carefully thought about whether you can afford it and whether it is right for you.


Suspensions of trading

Under certain trading conditions it may be difficult or impossible to liquidate a position. This may occur, for example, at times of rapid price movement if the price rises or falls in one trading session to such an extent that under the rules of the relevant exchange trading is suspended or restricted. Placing a stop-loss order will not necessarily limit your losses to the intended amounts, because market conditions may make it impossible to execute such an order at the stipulated price.


Internet Trading Risks

There are risks associated with trading on an electronic internet-based deal execution trading system. If you undertake transactions electronically over the internet you will be exposed to risks associated with internet trading including, but not limited to, the failure of hardware, software and internet connection.

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RISK WARNING

Our products are traded on margin and it is possible to incur losses that exceed your initial deposit.
privatesalesuk@saxomarkets.com
+44 (0) 207 151 2100

Saxo Capital Markets UK Limited is a company authorised and regulated by the Financial Conduct Authority, registration Number 551422. Registered address: 26th Floor, 40 Bank Street, Canary Wharf, London E14 5DA.

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